Cemetery Services Manager Refresher Course

CEMETERY SERVICES MANAGER

LEVEL II

ADMISSION REQUIREMENTS: HIGH SCHOOL DIPLOMA

COURSE DURATION: 120 HOURS

QUALIFICATION AWARDED: PROFESSIONAL QUALIFICATION

PROFESSIONAL PROFILE DESCRIPTION

The professional manages all cemetery activities, the staff responsible for custody, and burial operations.

The professional qualification is essential both for carrying out self-employed work and for employment in companies in the sector.

This refresher course is intended for those who have worked in the sector for at least two years with proven experience, in order to improve all work-related performance.

TECHNICAL AND PROFESSIONAL KNOWLEDGE AND SKILLS

BASIC MODULES:

• Promotion of equal opportunity conditions in the workplace and relevant regulations

• Introduction to ecology and the environment, sustainable development, and any relevant sector-specific regulations

• IT and web: theoretical knowledge and practical use of tools

• Workplace prevention and protection regulations (Legislative Decree 626/94 and subsequent amendments and additions)

• Introduction to regulations on workers’ rights and duties, including the characteristics of standard and non-standard contracts. Collective bargaining

• Introduction to the current tax system

• Introduction to project financing: incentive laws, structural funds, self-employment

SPECIALIZATION MODULES:

• Funeral legislation

• Hygiene and health notions

• Employment contracts and administrative management

• Relations with bereaved people and the public